About project
AN ONLINE HOME FOR A GROUNDBREAKING NHS PROJECT.
Period : SEPT 5TH-OCT 1ST
Client: HELM
Helm is a groundbreaking NHS project in Leeds aiming to bring together an array of personal health records for the benefit of users, practitioners and researchers. A way of bringing data under control, and giving access to services and support all in one place.
Initial Challenges.
The project launched before our involvement, but we were asked to help provide a suitable online home for Helm to scale up, reach new audiences and communicate clearly with users. We began by refining existing branding, and outlining a sitemap with the space to tell Helm’s story – what it is, why it’s so vital, and how users can get involved.
Solutions/Results.
As a way of improving representation and accessibility, we created custom illustrations, a refined user journey, and a simplified menu structure. All our work kept in mind the project’s key aim – Helm is for everyone. Design was kept simple and clean, and a new tone of voice introduced through friendly but authoritative copy.
Though the site appears simple, development was more complex, with challenges including integrating the NHS registration system, and linking to a high volume of reference material within clickable text and the menu structure. We also ran a CMS training session to run staff through the WordPress CMS, and to enable them to maintain and add to the site in the future. A site built to last, for a project ready to scale up.
